Who We Are...
At TRACEYMACK, we are focused on providing a quality product that you will enjoy and we will do everything we can to meet your expectations. From skincare and beyond, our goal is customer satisfaction. Everything we do is for you...because you deserve it! The inspiration for TRACEYMACK products was conceived out of the search for "skincare that works". While there are numerous products out there to choose from, there aren't many that can stand up to their promise. There's no logic in skincare products being expensive when they don't even work. Perhaps it's the "name" and "packaging" that we're buying, but at TRACEYMACK our focus is affordable, quality skincare so you can love the skin you're in....because you deserve it!
If you have any comments or questions, please feel free to contact us. We hope to see you again! Check back later for new updates to our website. There’s much more to come!
Product Introduction Video
Customer Satisfaction is Our Goal...
ALL OUR PRODUCTS ARE HANDMADE, which may create slight variations in appearance and/or texture, but the quality of ingredients and the over all product will remain consistent.
ALL SALES ARE FINAL. We do not grant refunds or exchanges. We hope you will enjoy the products you receive, but if for any reason you’re less than satisfied please contact us within one week after receiving the product at support@traceymackproducts.com OR contact us @ 919-499-8459.
PRODUCT LIFE
TRACEYMACK Products are made using a variety of natural ingredient. We recommend using our products within 6-9 months to maintain the integrity and freshness. You can help extend the life of your product by storing them with the lids secured tightly in a cool dry environment away from direct sunlight and temperatures exceeding 75 degrees.
PRIVACY STATEMENT
TRACEYMACK Products respect your
privacy. Your information will only be used in regards to being a
purchaser/customer of TRACEYMACK Products and will never be shared, sold, or
traded under any circumstances. Your email address will be used to confirm
orders, provide shipping information, and company updates announcing new
products, give-a-ways, prizes etc...all pertaining to TRACEYMACK Products.
THANK YOU for choosing TRACEYMACK Products for the skin care you deserve!.
DISCLAIMER
TRACEYMACK skincare products are created to help you care for the skin you’re in. If your skin looks good and feels good…so will you! However, TRACEYMACK DOES NOT PROVIDE PSYCHOLOGICAL OR MEDICAL ADVICE AND OUR PRODUCTS ARE NOT INTENDED TO TREAT ANY SUCH CONDITIONS. If you have any health questions or concerns PLEASE CONSULT A PROFESSIONAL HEALTH CARE PROVIDER. IF YOU EXPERIENCE AN ADVERSE REACTION, OR A SKIN IRRITATION OCCURS FROM THE USE OF TRACEYMACK Products, PLEASE DISCONTINUE USE AND CONTACT YOUR PHYSICIAN.
RETURNS
DUE TO THE NATURE OF THIS PRODUCT, WE DO NOT ACCEPT RETURNS. ALL SALES ARE FINAL.
PLEASE FEEL FREE TO CONTACT US WITH ANY QUESTIONS OR CONCERNS.
*Note:
If you receive products that have been damaged, or a loss has incurred during shipment, This will be the responsibility of the delivery company and claims must be properly filed with them. You, as the addressee must initiate these claims against the shipper, but we will be happy to help you with the matter if we can.
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